At PowerGo Charge, we understand that your privacy is important to you, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our website and purchasing our products, you agree to the terms outlined in this policy.
Information We Collect
When you visit our website, we may collect various types of information, including:
- Personal Information: This includes your name, email address, billing address, shipping address, and payment information when you place an order. We collect this information to process your transactions and communicate with you about your orders.
- Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device type, and browsing patterns. This information helps us analyze how our website is used and improve our services.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve your user experience. You can choose to accept or decline cookies through your browser settings, but this may affect your ability to use certain features of our site.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders.
- Communicating with you regarding your orders, inquiries, or customer service requests.
- Improving our website, products, and services based on user feedback and behavior.
- Sending you promotional materials, special offers, and updates about our products (you can opt-out of these communications at any time).
- Ensuring the security and integrity of our website.
Data Sharing and Disclosure
We value your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in operating our business, such as payment processors, shipping companies, and customer service platforms. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was shared.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
Your Rights
You have rights regarding your personal information, including:
- Access and Update: You have the right to access your personal information and request corrections if needed. You can contact us at [email protected] to update your information.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
- Data Deletion: You may request the deletion of your personal information, subject to our legal obligations and retention policies.
Data Security
We take data security seriously and implement various measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for the latest information on our privacy practices. Your continued use of our website after any changes signifies your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. Thank you for trusting PowerGo Charge with your portable power needs!